PayPal has become the main platform for banking transactions when it is necessary to make online payments. But like any digital platform, there is the possibility that it may not work properly at certain times.
Many users have complained about one of the errors being that PayPal does not allow them to send money, which may be due to different inconveniences with the personal account or simply a problem with the platform.
Why doesn’t PayPal allow me to send money?
As we mentioned, PayPal is a platform for sending and receiving money. Usually, the reasons to not allow sending money are that there is insufficient balance for the transaction or that they have made some limitations for the managed PayPal account.
The first step if this error appears is to check if the funds in the account are sufficient to make the transaction. It is time to evaluate if the funds are sufficient if PayPal imposes no limitations.
Another alternative is that you have not used PayPal for a long time, and it is necessary to reactivate the account to take advantage of all the platform services. To achieve this, you must log in to your account and go to the “resolution center” option at the top of the page.
On the new page, there is a link that will inform us why access to the account is limited. Here it will indicate whether it is due to a restriction on the amount that can be transferred in one day and whether the limit has already been exceeded.
In addition to this information, it will indicate what to do to complete the transaction. If it is necessary to reactivate the account, instructions on how to do so are also provided there. Remember that PayPal will hold any unauthorized transactions until they are resolved.
Methods to solve the problem of not being able to send money through PayPal
There are different alternatives to solve the inconvenience of not being able to send money; each one will depend on the reasons that prevent you from being able to send the money. It also depends on where you are sending the money from.
Problems sending money from my balance
The main thing is to check if there are enough funds to make the transaction. You can fund the balance or use another funding source if necessary. On the other hand, if there are sufficient funds and the transfers are still not being sent, it is time to evaluate if there are limitations in the account.
Above are the steps to verify if there are limitations. Another alternative is that PayPal has detected suspicious activity in the account and, until it is resolved, decided to block or limit transactions.
Another option is that the problem is the recipient who has limitations in their account and cannot receive the payment.
Unable to send money from the credit card
As in the previous case, it may be due to a limitation of the account and may be due to a security check so that PayPal can confirm the identity. When Instant transfer is used, and it is not possible to process the transaction, it may be due to the debit card not being able to process this option.
Again, account blocking might happen if there is suspicious activity until the platform makes the corresponding revisions. Insufficient balance or problems with the card issuer also cause transactions to be declined.
Not being able to send money from the bank account
The problem may be related to inconveniences with the bank, and it will be necessary to contact the entity to obtain more information and confirm whether it is due to that. The transfers will also be rejected if the destination account is blocked or inconvenienced.
If the recipient has not yet passed through PayPal’s security check, it will be impossible to complete a transaction. In this case, it is necessary to check if all security details have been completed.
Here PayPal may hold a portion of the balance as a reserve; this will collect overdue balances from claims, chargebacks, fees, and debit transactions with insufficient funds in the account.
In case of any difficulty solving the error with sending money, it will be time to call customer service. You can find the number in your personal PayPal account under the “contact us” option.