Sprint Complete insurance is a program offered by the company for your current or recently acquired cell phones; it is a service that you will learn about as soon as you receive a Sprint device. It is an option designed to help you have an effective solution to any breakdown.
It is also designed to help you take full advantage of your cell phone’s options and is backed by Asurion, the company’s partner for equipment support and protection.
What you can cover with Sprint insurance
You can use your coverage for broken screens when insured, although not all screens are covered, with services for most models, general device repair, theft, loss, or total phone breakage.
Coverage for broken screen repair
When you purchase Sprint Insurance, they will notify you that broken screen repair is not available for older models, nor are changes available for Essential, Motorola, ZTE, Alcatel, Sonim, or Kyocera phones.
For the new Apple, Samsung, HTC, and LG versions, the insurance is not available for 60 days after the launch; they will be added to the options after this period.
Any other repairs
It may be due to software and hardware problems, although you should be aware that deductibles increase by level and may be more expensive than those for a broken screen. When you request services, you can ask about this, and the device is checked.
Although part of the damage is covered by insurance, according to the level of your phone, you will need to pay a deductible ranging from $40 to $140.
Replace the cell phone
To opt for this service, you must indicate that your phone was lost, damaged, or stolen; when you report it as damaged, you must take it for inspection and check that there is no possibility of repair.
You can request a replacement through Sprint Complete insurance for a flat fee in any of these cases. It is important to know that, often, you will not receive a new device; the company may send you a refurbished phone. Deductible charges for replacement will also depend on your plan level:
- Level 1: $50
- Level 2: $125
- Level 3: $225
- Level 4: $275
- Level 5: $275
Store all the photos and videos you want in the cloud
When you purchase the Sprint Complete plan, you will enjoy unlimited video and photo storage, automatic backup, and all your multimedia files in high resolution.
Special tools to manage your passwords online
You will manage your entire account online, so you need the right protection to prevent information theft. You will be able to use tools specially designed for password management, limiting other people’s access to your information.
Live customer service from an expert
A live technician can take care of problems with Wi-Fi, Bluetooth, or if your screen froze; he will connect and help you with the configuration; you can ask all the questions you want and have your mobile fully operational in a few minutes.
How much do I have to pay for Sprint insurance?
The monthly price of the insurance will depend on the cell phone you have; it can go from $9 to $19 per month. The insurances are positioned by levels; in level 1 are the older devices that are usually cheaper, while in level 5 are the most expensive and recent models.
In tier 1 is Samsung A series devices, Galaxy Victory 4G LTE L300, Seek M350, Galaxy J3, J7 Perx, and Galaxy S4 Mini L520. Older models are Mora, Nokia, and LG. Level 2 is for iPhone 4 8GB, iPhone 4S, iPhone 5, iPhone 5C, Samsung Galaxy S4, S5, and other mid-range models.
Levels 3 and 4 are for devices such as the iPhone 6, iPhone 7, iPhone XR, Galaxy Notes, Galaxy S7, and S9, Galaxy S8 Active, LG G7 ThinQ platinum ice, and LG V30 and V40 ThinQ. At level 5, currently, only the iPhone X, iPhone XS, iPhone XS Max, and Galaxy Note 9 are found.
Similarly, when purchasing insurance, the recommendation is to ask the agents what tier you will be in to determine how much your monthly plan payment would be.
So, is it profitable to contract Sprint Complete?
Of course, especially when you purchase a new and expensive phone, having it insured is an effective way to protect your investment. Sprint’s features are efficient for enjoying your new phone’s possibilities fully.
If you have an expensive phone and break the screen, repair without insurance can run you just over $280; with insurance, you pay only a flat fee which, with Sprint, can be as little as $29.