Boost mobile insurance is intended to allow you to fix your cell phone purchased with the same company; it has some requirements and conditions to address certain situations. However, users who have tried it have commented on the efficiency of the services.
To have all the insurance services at hand in the shortest possible time, you need to know the means to contact Boost mobile at the necessary time.
Boost mobile insurance contact number
When you have a complex situation with your phone insured with Boost mobile, you can call 855 – 223 – 2491 if you want to make a toll-free call. To reach their customer service, you must call 866 – 915 – 0711, and you will speak to an agent.
To speak to a customer service representative, you can call 1 – 844 – 534 – 3099. You can also go to their corporate offices at DISH Wireless LLC 6591 Irvine Center Dr, Ste 100 Irvine, California 92618 the USA, or contact them through their website.
How to claim by phone?
Through the customer service numbers, you can ask all the necessary questions about your plan and request assistance for your phone. If your information needs to be processed, you will be asked to send some documents by mail.
The mailing address to attach documents is email@example.com for Brightstar Device Protection LLC Attn: Asset Protection PO BOX 03, Alpharetta, GA 30009 – 9998. Claims can be submitted by email and wait three to four days to respond.
It is best to access Boost Mobile’s online page and initiate a claim in the dedicated tab to make the process faster and more efficient. Just enter your phone number as identification and your Boost Mobile PIN.
After confirming that you are not a robot and knowing the terms and conditions of the site, you will log in to your account and access the indicated area to submit your claim request. This process is an extraordinary claims option because you can control the whole process.
How to fix your phone with Boost Mobile insurance?
The need to have your phone always operational goes beyond wanting to be in communication with your friends or family; that’s why insurance is essential to repair any failure immediately.
Boost Mobile is a phone service provider with plans with benefits and competitive prices. You can also access their “Boost Shield” insurance through Zurich American Insurance Company to protect your phone against any damage.
You can sign up through their website, the plan is priced at $7 per month, but you only have 30 days from the time you purchase and activate it on your phone to sign up. Insurance coverage will begin on your next billing.
Phones enrolled in this insurance must be in perfect condition and working without failures. When you activate the insurance, you can call to request services; they will offer to send a technician to pick up the phone and set it up, or you can go to one of their offices to claim the insurance.
Services covered by Boost Shield insurance
It is one of the most popular insurances of the company, it has different coverages for damages and can include some accessories. Some services you will have are:
- Lost Boost cell phone
- Boost cell phones with broken screens
- Stolen Boost cell phone
- Accidental damage, in case the equipment gets wet
- Equipment failure after the warranty has expired.
You can make claims up to $1,500, but you are limited to two claims per year for damage, broken, stolen, or lost phones.