The United Services Automobile Association (USAA) is a financial institution that offers various services through USAA Bank. The latter has an online platform where customers – active and retired military personnel together with their immediate family – have an online banking system to carry out all procedures.
Just as they can join this financial entity and use the services offered, they can also request to close their account. That is why, if you were wondering if you can close your USAA account online, the answer is yes. You need to follow a few steps.
How do I unsubscribe from my USAA account online?
The United Services Automobile Association is one of the largest and most important financial companies for the Armed Forces and their immediate family members in the United States. Credit cards, other products, and services are available to members. If for any reason you no longer wish to maintain these services, you have the option to close your USAA account online. Here are the steps to follow:
Step One: Log in to your account
The first step to closing your USAA Bank account is to log in to your USAA Online Banking portal, go to the main menu on the left side of the screen and click on “My Accounts.”
When you click on “My Accounts,” it will display a bar of options, and you must choose “Account Management” and click on this alternative.
Step two: Select the account to delete
When you are in the Manage Accounts portal, the USAA page will show you all the accounts you have with the company. These include checking, savings, money market, and government securities accounts. At this point, you can display the general information for each account and view the report’s status.
To close the account, you will see a button labeled “close account” at the bottom. If you wish to do this procedure online, you have two alternatives: the customer contact link or the email contact form, where you will have to complete some questions that answer the reasons for your cancellation.
Step three: Close the account
After choosing one of your available USAA accounts to close, the company will send you a closing statement. The final closing process will take an estimated four to ten business days.
Close USAA account by phone
Another effective way to close a USAA Bank account is to make a phone call. To do so, we suggest you follow the above procedure but avoid closing the account. With the above steps, you can verify that everything in your system including balance, debts, and others is up to date to reduce inconvenience. If it is positive, have your eight-digit USAA account number on hand.
Take your phone and call 800-531- USAA and an automated agent will answer you. Follow the voice prompts, and if it is too complicated, you also have the option to ask to speak to an actual customer service agent.
Sometimes, closing your account through a phone call or a visit to the bank is the safest and most effective method to finish the process immediately.
How do I cancel a USAA credit card?
Another of USAA Bank’s services is issuing credit cards, which you can cancel if you no longer need them. If you do not want to close an account but do not want to use your credit card anymore, you can cancel it by phone call or visiting a USAA Bank branch.
As with accounts, you should call 800-531- USAA and enter your USAA membership number and Social Security Number to verify your identity. Talk to the customer service agent and explain that you want to cancel the card. Follow the agent’s instructions, and you are done.
Please note that if a balance is remaining on your account, you must make monthly minimums until your balance is paid in full. By canceling the card, you also lose the opportunity to request points or unused money, so we recommend that you exchange or use them before starting the process. Also, remember to update any payment method where the USAA card was set as the recurring one.