PayPal is one of the default choices for many users to make transactions and receive their money. However, the platform’s terms and conditions can be very intense and lead to account blocking on more than one occasion.
When the platform detects unusual transactions or strange account manipulation, it may block the account or limit access for an estimated time. One of the most common reasons for account blocking is forgetting the password. But there are some mechanisms for unlocking the account.
Unlocking your PayPal account
Through PayPal, it is easy to send and receive money through links to the credit card or bank account linked to the account. If the account has been blocked, it is necessary to follow some procedures to unblock it.
PayPal will block the account when any unusual or suspicious activity is detected. To unblock it, you must first go through scrutiny and insurance control and review the account. Sometimes they will ask some security questions to prove that you are the owner.
To start with the unblocking, you need to log in with your account and visit PayPal customer service. On the home page, you will see the option “call us,” and when you click on it, you will find the option “call customer service.”
On the new page, you will see the number to call. Once the number is dialed, you must enter the web PIN with the cell phone keypad, a six-digit number configured to access customer service.
The system will start to indicate which instructions to follow; it is essential to pay close attention to follow each step correctly. The operator will begin to indicate the steps and ask questions; you must vocalize well so that everything you answer is understood.
The first question will be “why are you calling PayPal” and you will be asked a few questions before speaking with a customer service agent. The agent will ask questions about account activity; the last time made a withdrawal, and personal information such as social security number and current address.
If all questions are answered properly, the agent will begin unlocking the account and ask to wait a few minutes. When finished, you will need to log back into your account and verify that you now have full access.
How long will the account remain locked?
It all depends on the reasons that prompted PayPal to block the account. It can last from 24 hours to 180 days to a permanent block. PayPal’s policies must be evaluated and determine what may have been violated.
If the block is permanent, it is due to fraudulent activity or transactions. It is important to know the prohibited products in PayPal; if any of them is acquired and detected by the platform, the account will be blocked permanently.