With so many payment methods existing, customers have an abundance of digital options, coupons, or special cards that restaurants provide. Grubhub is not exactly a restaurant, but a food ordering and delivery platform available in the United States. Grubhub works with restaurants linked to the platform, but as an independent company, the payment system also depends on the link between the two.
With the popularity of digital media such as P2P transfers, cash may be on the back burner, but that doesn’t mean it is obsolete in any form. Now, with Grubhub being a platform and not a physical location, the question arises of whether or not they accept cash.
Cash on Grubhub
Grubhub, as an app or platform, does accept cash as a payment method. However, this will be directly affected by the restaurant. Customers frequently asked why the option does not appear in some of their orders, while in others, it does; therefore, Grubhub posted on its official Twitter: “Cash orders are only accepted if the restaurant accepts cash orders. If cash orders are acceptable, you should see cash as an option at checkout. We hope this helps your Grubhub Customer Care Team.”
This implies that if the restaurant does not provide the cash payment method for virtual purchases, this option will not be available in the application when canceling the order.
If the restaurant has a cash payment option for digital orders, it will appear within the payment options when canceling.
How to pay with cash on Grubhub?
Grubhub’s platform is a good option for those who can’t go to a restaurant and see what options are currently available in the food stores. It also provides information about other establishments that may not have as much exposure as others. Here’s a little guide on how to use Grubhub.
The first thing to do is download the app, available from the Apple Store or Google Play, or alternatively log in from the web. If you’re using the app, it will automatically turn on the device’s location to see what the best options are for you. If you’re using the web, you will be given the option to enter a zip code.
When you enter the address, a list of restaurants appears on the screen; from there, you can start filtering results to show, for example, the kind of food you are looking for. You can also search for the specific restaurant or food you want in the search bar.
Once you choose the restaurant, you will see the menu available; it is important to know that some restaurants do not have all their options available for online ordering. Choose your food, and the checkout will appear in the shopping cart. You must fill in some information such as your name, address, and phone number.
If the restaurant accepts cash, the “Cash” option will appear in the payment methods; if not, it will not be listed. Verify the amount you will pay and confirm the order. The application will let you track the order to know when the driver will arrive with the order.
Why do some restaurants not take cash?
A lot of restaurants accept cash as a payment method; however, many others do not. This is because paying with cash can complicate numbers for the restaurant.
The delivery driver for Grubhub must accept the cash from the customer and go to the restaurant to give it. Remember that the delivery driver does not work for the food restaurants; they work for the delivery platform Grubhub. So, taking the cash to the restaurant adds more mileage to the delivery. However, it is not being counted in the order because, officially, the order ends when the food is delivered to the customer.
This makes for a conflict of interest between the driver with Grubhub and the driver with the restaurant chain. Therefore, many restaurants decide not to accept the cash payment method to avoid conflict with either party.
However, cash indeed is one of the most convenient ways for customers to pay, and because of that, Grubhub is currently one of the few delivery platforms that accept this payment method.
If the restaurant does not accept cash for online orders, the customer can always pay the Grubhub driver’s tip in cash.
How do I find out which restaurants don’t take cash on Grubhub?
There is no external method to determine which restaurants linked to Grubhub do or do not take cash. The only way to know the payment methods is to proceed through the entire order through the app or the website until you get to the payment methods.
However, you can also check the restaurant reviews within the app because there’s a chance the reviewers will talk about payment methods.
References:
- “Grubhub”, Twitter. https://twitter.com/grubhub.
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“Grubhub Pay Calculation | How You Get Paid | Learn More.” Grubhub | Driver, https://driver.grubhub.com/pay/.