We often arrive at the hotel wanting to order fast food since we don’t feel like having anything from the restaurant menu of the lodging place (if they have one). One of the most frequently asked questions about hotel delivery is whether or not it is allowed.
The answer lies in each establishment, as not all accept orders from food apps outside their company. One of them is Grubhub, a fast-food delivery company with restaurants in over 1100 U.S. cities.
Can I order Grubhub to a hotel?
Fortunately, you can indeed order Grubhub to your hotel, as delivery drivers will bring your food to you. However, this depends entirely on each lodging establishment, as not all of them accept that other food companies come between the hotel’s restaurant and its customers.
This happens mainly with luxury hotels and resorts with a restaurant within their facilities. Generally, Grubhub hotel delivery is not a problem, and they even take it directly to your room, without having to go to the delivery entrance of the place.
First, to find out if you can order Grubhub at the hotel, you should check at the front desk. Ask if you can do this operation and if they allow you to take the food to your room. If so, you will be able to receive your order in your room if the delivery person agrees.
Can I order Grubhub delivery to my hotel room?
While this depends on each institution, it also depends on the delivery person since, during COVID, many did not risk entering the establishment for health reasons. In any case, you should ask your hotel if they allow you to order food and if they can deliver the order to your room, as not all of them do.
In addition, the fast-food company has its own delivery policies, so you should check, before ordering, whether or not they deliver food to your hotel room, as some restaurants allow their delivery drivers to take the order only to the front desk.
Do I need a Grubhub account to order food?
You do not need to create an account on the Grubhub app to order food. However, by registering in the app, you will have more benefits, which you would not have in the case of ordering without an account.
For example, you will not be able to follow the path of your order on the map. You won’t be able to select your favourite restaurants, or save your address, so every time you place an order, you will have to enter all your address information, something you could avoid by having an account.
How to download Grubhub on my device?
We recommend creating an account at Grubhub, as it is free and will not take you more than a few minutes. You must download the app on your cell phone or go to Grubhub’s official website and register by clicking on the button at the top right.
Provide the personal information requested, and check that your address is correctly entered. If you have already downloaded the application and it has another address, you will have to modify it and replace it with the hotel one. Otherwise, the order will never arrive at the hotel but will go directly to your home.
Tips for ordering Grubhub in hotels
Here are some tips to keep in mind when ordering food through Grubhub to enjoy the best delivery conditions and benefits.
1. Ask at the front desk
The first thing you should do is ask at the hotel reception if you can order food at Grubhub and, if so, ask if they can take it to your room, or you will have to go downstairs to get it at the entrance.
2. Food delivery
We already said that deliveries from restaurants outside the hotel depend exclusively on each place of accommodation. Now, check with the reception if Grubhub hotel delivery can bring the food to your room, as it is a typical restriction of several hotels.
If they allow you to have your order delivered directly to your room, the site likely has a lane for delivery drivers to park. If it does not have this parking, likely, they will not be able to deliver the food to your door, but you will have to pick it up in the lobby.
3. Check for promotional codes
It doesn’t hurt to look for discount coupons among the promo codes in the app’s discount section. Among these, you can find rebates and even free shipping. You can get bonuses for every hotel order you place.
4. Select the delivery method
Remember to check the address before placing the order, as it may have the wrong address, even by 50 meters. This can create confusion for the delivery person. The delivery may knock on your door if the hotel has a parking lot outside. Otherwise, he will have to leave it at the entrance.
5. Leave specific notes for the delivery
Indicate all the hotel information in detail so the delivery person can arrive without inconvenience. You can implement the following directives:
- Your full name: This is useful if you entered your room number incorrectly or forgot to insert it. In this case, the delivery person can leave your order in your name at the front desk.
- Name of the hotel where you are staying: Many times, the automatic address received by the GPS is incorrect or non-existent, so we recommend that you write the full name of the hotel, for example, “Disney Hotel”, clarifying that it is a hostel.
- Room number: If you have requested room service, remember to write your room number correctly to avoid inconveniences.
- Clothing: If you receive your order at the hotel door, it never hurts to describe how you are dressed, for example, if you have red pyjamas or a green T-shirt with blue pants.
- Other details: You may need to clarify certain specific information, such as the floor of the hotel you are staying on or how to get to the room, for example, “it’s the room at the front of the elevator” or “it’s the one at the end of the hallway, on the left-hand side”.
- Message upon arrival: Ask the delivery person to send you a text when they are at the door of the hotel or room, so you avoid wasting your time and theirs.
“The Grubhub Blog – Food & Online Ordering Tips.” Grubhub, https://www.facebook.com/grubhub, https://blog.grubhub.com. 5 Oct. 2022.
Demers, Hugues. “Forecasting Grubhub Order Volume At Scale | by Hugues Demers | Grubhub Bytes.” Medium, Grubhub Bytes, 19 May 2022, https://bytes.grubhub.com/forecasting-grubhub-order-volume-at-scale-a966c2f901d2.
Clark, Langston. “How To Order Grubhub To A Hotel – ZetFoundation.” ZetFoundation, 13 Aug. 2022, https://zetfoundation.com/how-to-order-grubhub-to-a-hotel/.