Uber Technologies, Inc., better known as Uber, operates nationwide as an American transportation company. Initially dedicated to being just a personal mobility company through cabs that are contacted from an application, they also diversified into the transportation of parcels, packages, couriers, and food delivery with Uber Eats.
Transportation in a cab with Uber is synonymous with safety. Customers indicate the route they wish to take in the application, an amount to be paid is displayed, and, after being born, a driver arrives for the applicant. However, many people who want to pay with credit cards get stuck on the payment option when the app rejects the credit. Let’s see if does uber take credit cards and why won’t Uber accept my credit card?
Payment method unavailable Uber: Why is Uber not accepting my credit card?
Uber’s payment platform accepts different payment methods. These include credit cards, bank transfers, and transactions from applications such as Paypal, Apple Pay, or Android Pay. Generally, these means of settling the account usually work, but some credit cards tend to have problems in the transaction (Uber there was a problem processing your credit card).
If you wonder if does Uber take Discover card, fortunately, the app accepts not only Discover Card but also Visa, MasterCard, American Express, and JCB credit cards.
That’s one reason why Uber not accepting credit card transactions from other cards, but sometimes the company also declines payments from allowed cards. It also applies when Uber Eats does not accept my debit card.
Why Uber won’t accept my debit card?
If you’re wondering why won’t Uber accept my card after noticing that you can’t add credit card to Uber, it’s probably because there’s a payment issue Uber. There are various reasons why is uber not accepting my card as a payment method for their transportation services.
- Incorrect Card Details: A common reason why Uber won’t accept my card could be incorrect card details. Ensure that the card number, expiration date, and security code (CVV) are entered correctly.
- Insufficient Funds: If your card doesn’t have enough funds to cover the ride cost, Uber will decline the transaction. Uber may perform a small temporary authorization to verify the card’s validity, so it’s important to have sufficient funds or, on the contrary, the result will be Uber not accepting payment.
- Card Restrictions: Other common reason wht uber not accepting payment method is that some debit cards have restrictions on online or international transactions. Check with your bank to ensure your card is enabled for online payments and doesn’t have limitations for use on platforms like Uber.
- Expired Card: Uber won’t accept your card as a payment method if it’s expired. Ensure you’re using a valid card.
- Bank Security Measures: Some banks’ security systems may flag certain transactions as suspicious, especially if they’re unusual or from different locations. Contact your bank to ensure there are no security blocks on your card.
- Declined History: If your card has been declined multiple times in the past, Uber may block it as a security measure against potential fraud.
- Location and Service Availability: Uber may not operate in your current location or may have restrictions for certain geographic areas. Check Uber’s availability in your region.
- Uber Account Issues: Sometimes, issues with your Uber account, such as pending verifications, Uber payment method unavailable, or account lockouts, can interfere with your debit card acceptance.
If after reviewing and correcting the possible issues mentioned above, you still get the Uber unable to accept payment method error, we recommend contacting Uber support directly and telling them about the Uber payment issue. They will be able to provide you with specific assistance and resolve any issues that are affecting your card acceptance.
So why does Uber say my payment method is unavailable?
Now that you know the answer to “does Uber accept credit cards?”, let’s see a few reasons why a payment method may not register, but most of them have to do with how recent your account is. If your account is “pending approval” and has not been verified or activated properly, you will not be able to add payment methods. If you recently signed up for Uber, you may not yet have access to enter payments. This is the first option to rule out.
The Uber website offers some other answers that may be valid, depending on the case. If the app issues some of these messages, it means you need to update your payment method:
- Request error: card declined
- If your payment method is invalid, update your billing settings
- There was an error processing your request
If you cancel your trip, you must change or update your payment method. The most common reasons for declining payment for these methods are as follows:
- Uber Eats won’t accept my debit card because the card number is incorrect
- Uber Eats not accepting card because the credit card may be expired
- The reason why won’t uber take my card might be that you do not have sufficient funds to assume payment
You may also need to contact your bank if the rejection is due to the following options:
- You are abroad, and these transactions are not allowed
- The bank rejected the payment on suspicion of a fraudulent transaction
- You exceeded the withdrawal limit of the account
- You had a report of loss or theft of your card
Ways to pay in the Uber application
If you want to use other payment methods because Uber won’t let me add payment method, here we show you how to make a transaction to Uber from the different payment methods.
- Go to the menu and click on “Payment.”
- Click on “Add Payment.”
- Select “Cash Payment” as the transaction method
- Scan a card
- Manually enter your card information
To pay by this method, you must follow these instructions:
- Go to the “Payments” option
- Select the “Cash” tab
- Indicate the route of your trip
- Pay for the trip in cash to the driver
Pay by credit card, debit card, and PayTM
- Tap the Menu icon and go to the “Payments” option
- Click on “Add payments“
- Choose the method of your choice and manually enter the information
- If you need to recharge your PayTM wallet, click on “Add Money” and send the funds from an added credit or debit card
Change payment method
If the option you are using has problems or you decide to use an alternative after notice that Uber payment not working, follow these instructions and discover why is my uber payment not working:
- Tap the Menu icon and go to the “Payments” option
- Choose the new payment option
- Fill in the pick-up information and request the trip
Other alternatives if Uber credit card not working
When your case does not correspond to any of the above alternatives, and your card works perfectly, but, still, Uber Eats unable to accept payment method, the company recommends checking the application. Sometimes it is the application itself that causes the Uber Eats payment method not working. To rule out this option, follow these instructions:
- Delete the application and re-download it directly from your app store
- If you have the previous version and there was a problem processing your credit card Uber, upgrade to the latest version to enjoy all the benefits
- Try logging in from another device when the problem does not respond to the above two options. Sometimes the problem is related to the compatibility between the app and the device
- Remove and re-add the payment methods and an alternative payment method to re-include the existing ones
If you are still having difficulties after implementing all these tips, we recommend that you write to Uber technical support to report the problem and tell Uber there’s a payment issue.
Maybe the problem is due to system issues, and they can modify it thanks to your request.