Bright House Networks was among the top 10 telecommunications companies in the United States before Charter Communications acquired its shares. Since its founding 19 years ago, it has become a leading provider of high-speed Internet, home security, satellite television, automation, and other services.
More than 2.2 million subscribers became endorsed by this New York City-based company, which, of course, had to use the methods available to them to pay their bills on time. In this way, they could continue to enjoy quality services. Bright House Networks offered customers different payment methods to make their lives easier. Today we tell you what they are.
How to pay Bright House Networks bills?
This is how to pay the bills of this company, known today as Charter Communications, which offers the same services to the American public.
1. Online payment service
The first step was to formalize a registration to acquire your own Bright House Networks account. This way, paying bills through a single transaction is possible.
Log in by entering information such as username and password. Click on the “Account and Billing” and “Pay My Bill” buttons in the My Services menu. Now you will need to choose the payment method of your choice: debit cards, credit cards or a bank account.
If you choose the debit card or credit card option, you will see a drop-down menu where you will have to choose which card you will use to manage payments. You can also set up automatic payments so the system will debit the corresponding money monthly.
2. Payments via telephone
Of course, the company has offered customer service via telephone to pay invoices. For such purposes, it is necessary to dial 866-309-3279.
Once the call is answered by one of the agents, you will have to explain why you have established communication. The representative will facilitate the bill payment process for you, regardless of your chosen Bright House Networks service.
3. Make your payments through the mail
Mail is an efficient method of bill payment. Find the exact address on your billing statement. You can use a money order or check, where you must write the account number belonging to the service provider before sending. It is important to avoid sending cash, as the company will not process it.
Make sure that the sealed envelope with your check or money order includes the proper address, depending on the region where the service is provided.
Bright House Networks
PO Box 30407
Tampa, FL 33630-3704
Bright House Networks
PO Box 30262
Tampa, FL 33630-3262
Bright House Networks
PO Box 7174
Pasadena, California 91109-7174
4. Pay in Person
You can pay at any of the Bright House Networks locations available for immediate payment of your Bright House Networks bills. If you want to find it easier, log in to the official website and search for the nearest location using the locator.
Once you are logged in, click on the “Support” button and then on “Account and Billing”. Find the “Change” symbol on the screen in the upper left area. After clicking on this button, add your zip code to help you find the nearest store to your home.
How to log in easily and securely?
Follow the step-by-step procedure below, and you can log in to pay bills online.
- Step 1: Go to the official website and click on “My Account” button on the upper left-hand side.
- Step 2: The next step is to click on the hyperlink identified as “Bright House Networks”. Then click on the “Login” button. It is important to know the need to choose a particular service provider: Time Warner Cable, Charter Spectrum or Bright House Networks.
- Step 3: You will need to enter important information such as username and password. Then you will have to select the “I am not a robot” check box. Finally, press the “Sign In” button.
How to reset the password when you forget it?
Forgetting your username and password is more common than you might think. You can solve the problem easily and efficiently if it happens to you. Follow the steps below.
- Step 1: The first thing you need to do is to go to the login page.
- Step 2: Click the “Forgot your username or password?” button. It is necessary if you want to retrieve forgotten information such as name and username.
- Step 3: The next step is to click on the “Get Username” button, then click on the “Continue” button to continue the procedure.
- Step 4: It is important to enter the email associated with your account. You will also need to enter the text code on the screen. Click on the “Send Email” button.
- Step 5: The last step is to check your email inbox, where you will have received your username. You will then be able to retrieve your username or password.
Bright House Networks, now Charter Communications, makes it easy for users to pay bills. This way, you can catch up on your debts quickly and easily.