When you purchase a shipment or a new card, you probably want to know how soon it will arrive. The same applies to American Express cards.
A possible reason for this is that if your order has taken longer than this period, something could have gone wrong. This way, you can call the bank and ask about the shipment.
How soon should I receive my American Express card?
American Express cards arrive within 7 to 10 days. It would be best if you were attentive to the mail in the application since the new Card will be sent in a white envelope with the American Express logo.
On the envelope is a return address in Omaha, NE. Once you get the Card, you can log in to the online service to confirm that you have received the Card and set up your account with your preferred settings.
You will also be able to pay your bill and sign up for various online features. If you have not received your Card within the specified timeframe, you can request a new Card in one of two ways, either through your online account or by calling 1 800 297 8500.
How do I apply for a new Card if I do not receive it in time?
There are several ways to replace an American Express Card. You can apply online, through the mobile app, or by calling.
Applying for a new card online
You must log in to the official American Express website for online card applications. Once inside, you log in to your Card’s online account.
Then, select the “account services” tab and the “card management” menu.
Click on “Replace a card.” Finally, you must fill out a form with your personal information.
Applying for a new card via the mobile app
First, download the American Express app via your smartphone. Open the app, log in and select the “account services” tab. Select the “card management” menu followed by “replace a card.”
Requesting a new card through customer service
If you have decided to opt for this method, you must have all your personal information at hand because you will be asked to verify your identity.
You can then call the customer service number 1 800 528 4800. Once you get an answer, follow the prompts to submit your application for a new card.
How long will it take for me to receive my replacement card?
There are a variety of delivery options for replacement card shipments. Depending on the delivery method chosen, the Card could be received within a few days or even the day after the request is made.
What else should I know about replacement cards?
Replacement cards are your best option if you have ordered your Card and it has not arrived within the stipulated time. The application is free, fast, and easy.
These cards have different delivery options. They even have free next-day delivery. In addition, you can order the replacement card not just for yourself but for someone else.
You should not update the new card information unless you are asked to do so. On the other hand, if your Card was already in a digital wallet, you can continue to enjoy it by using it through your device while waiting for your new Card to arrive.
“Lost, Stolen or Damaged Card? Request a Replacement Card Online.” American Express Credit Cards, Rewards & Banking, https://www.americanexpress.com/us/help/lost-stolen-card.html.