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Apprenticeship new

Apprentice Leisure Receptionist

Lifetime Training
Lifetime Training
  • Salary: £150.00 p/w
  • Deadline: CLOSED
  • Entry Requirements: ., .
  • Qualification Gained: Professional Qualification
  • Hide locations
    • Saffron Walden

Lord Butler Fitness and Leisure are looking for motivated and enthusiastic individuals to join their dynamic team and start learning from day 1.
Currently looking for a Receptionist Apprentice to work on a busy reception and gain valuable customer service experience along with Customer Service Practitioner Apprenticeship.

The job will involve:
• Maintaining safe, secure, clean, well maintained facilities that are accessible and inclusive for all.
• Ensure that the reception, and associated offices and storage area are kept clean and free from clutter.
• Ensure all customer information is readily available
• Offer a warm and friendly welcome every time
• Deliver a customer experience that generates customer compliments
• Listen, value and respond to all comments made by customers.
• Start shifts on time
• Wear uniform as per the company standard
• Ensure that the ‘Customer Care’ and ‘Bookings and Reception’ standards are delivered consistently as per the company procedures.
• Deliver a customer experience that generates customer compliments
• Ensure knowledge of Site programmes, activities and special offers
• Ensure all ‘bookings and reception’ enquiries are dealt with in an efficient and effective way.

The programme is 12-15 months in duration and you will be employed on a fixed term contract. On successfully completing your Apprenticeship we would expect to be able to offer you continued employment and development opportunities.

All of your training will be delivered by Lifetime training in the form of work based learning.