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Recruitment & Human Resources careers

Human Resources: Employee Relations, Engagement & Performance

Why does a company need an HR sector on employee relations, engagement and performance?

You might have heard that a happy worker is a productive worker. To a certain extent, this is very true. In order for companies to function effectively, they need to keep their employees feeling happy, motivated, and valued.

They also need to understand their employees and know exactly what motivates them. The actions of individual employees have an impact on organisations as a whole, so people’s performance needs to be managed effectively. All this is the responsibility of HR specialists in employee relations, engagement and performance careers.

What skills should someone in employee relations, engagement and performance have?

It’s all about maintaining internal relationships. HR professionals in employee relations, engagement and performance need excellent communication skills to be able to interact with their company’s employees. This allows them to understand their needs and give them advice and guidance on their working relationships and their individual performance.

These guys simultaneously need to understand wider business objectives and the individual needs and issues of the company’s employees. This is an area of HR that is not solely about optimising business performance. These careers have an emotional element to them and require friendly and understanding people to help them function effectively.

In order to do their thing successfully, these HR guys need to use a combo of personal interaction and automated systems, such as surveys and performance management tools.

What does a career in employee relations entail?

People that work in employee relations provide essential support to employees at all levels within the organisation. Employee relations professionals may help managers to motivate and build good relationships with their support staff; they might act as a mediator between trade unions and the business; and they might help to resolve conflicts between team members.

When carrying out their responsibilities, they constantly need to consider legal risks and issues, business goals and personal issues.

Jobs in this area can be varied and fast-paced. These people need to react to problems when they happen and keep up to date with changes in employment legislature. These guys are also in charge of promoting equality and diversity within their organisation.

What does a career in employee engagement entail?

Careers in employee engagement involve understanding employee issues, attitudes and motivations. Often, this process can include developing and evaluating surveys.

People in this area need to use their logic and experience to assess the atmosphere within the organisation. They can do this through formal interviews, focus groups and workshops, or can use their initiative and employ more informal tactics to evaluate employee attitudes. From these findings, changes can be made and new processes can be implemented to improve relationships and productivity.

What does a career in performance management entail?

Careers in HR that focus on performance management revolve around activities that ensure employee performance is optimised. This is often done using automated tools that help to define performance objectives, improve employee understanding of their key performance indicators (KPIs), and monitor employee performance accordingly. These findings can have a big impact on an employee’s career development, disciplinary procedures, and compensation and benefits.

Reckon that your performance as a HR professional in this subsector could be second to none? If so, a career in employee relations, engagement and performance could be the one for you!

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