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What are Recruitment & Human Resources (HR) careers all about?
Stereotypes & misconceptions: What you might have already heard.
You might think you can spot someone who works in recruitment or human resources from five miles away. You might have heard about the two most popular images of recruitment consultants: 1) the overly-serious and slightly irritable person, who sits in a sterile office on your local high street. A person who informs you that you won’t be able get a temp job this summer because you don’t have “6 months office experience”; and 2) the shark in a suit. A person obsessed with commission and nothing but commission; a deplorable human-being who calls you ‘mate’ in an attempt to appear friendly, and whose conservation button is permanently stuck on the ‘liar’ setting.
Similarly, you may think that the people who work in human resources are administrative staff who let the taxman take money out of your pay cheque every month, and just happen to know the private business of everyone in the company.
If this is what you think, then we’re here to tell you that you are wrong! So before you make the decision to get into recruitment and human resources, you should firstly discover what it’s really all about.
What is it really all about then? Tell me the truth.
It’s all about people. No company is run entirely by robots (in fact, some companies don’t even use robots at all. Shocking!), so the one thing all businesses need is people. Recruitment and human resources staff are therefore absolutely essential to every single company or organisation. They hire the right people, retain the right people and develop the right people throughout their careers.
Everybody’s working life is influenced by recruitment and human resources professionals. When we get paid, when we get a job offer, when we go on a training scheme, when we have a telephone interview, and even when we retire and start living off our pension, it’s all down to the people who work in recruitment and human resources. Without these people, the complex world of work would not be able to function.
The people who work in the industry are genuinely friendly and have excellent communication skills, bags of confidence and great organisational skills.
Sounds great, tell me more!
Recruitment consultant roles are actually similar to a lot of sales jobs. Yet, rather than selling cleaning products or cars, they are selling people. Consequently, recruitment is a much more challenging sales occupation. People change their minds, change their circumstances, or get better offers from elsewhere. It’s an exciting career full of ups and downs, highs and lows.
Luck can play a factor, but the best recruitment consultants make their own luck through hard work, building relationships, networking and mental agility. A recruitment consultant’s life is driven by targets, and they can potentially make a lot of money from lucrative commission and bonus schemes.
Human resources is such a broad area of work. Some HR professionals take the general route and do a bit of everything, whilst others even get to make the decisions on how a company’s employment structure should be organised or changed.
Some HR guys organise the hiring of new staff and help to train and develop talented employees throughout their career, whereas other members of the HR team use their social, emotional and psychological skills to help improve and maintain the quality of an employee’s working life.